At K2 Fitness Maniacs, we are committed to providing exceptional support to our customers. Our dedicated team is here to assist you with any inquiries, ensuring a smooth and satisfying shopping experience. Below are the details of our support policy:

1. Customer Support Channels

We offer multiple ways for you to reach our support team:

• Email: For general inquiries, product questions, or assistance with your order, please contact us at info@fitnessmaniacs.com.cy.
• Phone: Speak directly with our support representatives by calling +357 99 570771 during our business hours.
• Live Chat: Visit our website to use our live chat feature for real-time assistance.

2. Business Hours

Our support team is available to assist you during the following hours:

• Monday to Friday: 9 AM - 6 PM
• Saturday and Sunday: Closed

3. Response Times

We aim to respond to all inquiries as quickly as possible. You can expect:

• Email responses within 24-48 hours.
• Phone support during business hours.
• Immediate assistance through live chat when available.

4. Order Assistance

If you have questions regarding your order, such as shipping status, tracking information, or changes to your order, please have your order number ready when contacting us for faster assistance.

5. Product Support

For inquiries related to product usage, dosage, or recommendations, our knowledgeable team is here to help you find the best solutions for your fitness goals. Please provide details about the product in question to receive tailored support.

6. Feedback and Complaints

We value your feedback and strive to improve our services continually. If you have any suggestions or complaints, please let us know, and we will address your concerns promptly.

7. Changes to the Support Policy

K2 Fitness Maniacs reserves the right to modify this Support Policy at any time. Any changes will be posted on this page.

Thank you for choosing K2 Fitness Maniacs. We are here to support you on your fitness journey!